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Customer Care Specialist

  • On-site
    • Pine Bluff, Arkansas, United States
  • $32,000 - $42,000 per year
  • Customer Service

Job description

Bert Black Service Companies


Ignite Your Career with Bert Black Service Companies!


Looking for a role where your skills are valued, and your work truly matters? At Bert Black Service Companies, we’re redefining customer care. Here, you’re not just answering phones—you’re the heartbeat of our service, delivering solutions and earning trust. If you’re ready to be part of a team that supports your growth and rewards your dedication, this is the opportunity for you.

What’s in It for You?

  • Competitive Salary: Earn $32,000 - $42,000 annually with potential for advancement.

  • Full Benefits Package: Health insurance, paid time off, and other perks.

  • Paid Training: We set you up for success with comprehensive onboarding and growth opportunities.

  • Work-Life Harmony: Enjoy a supportive workplace that values your well-being.

  • Positive Culture: Join a team that treats you like family and celebrates your achievements.

Why You’ll Love It Here:

  • Team-Oriented Environment: You’re more than an employee—you’re part of our close-knit team.

  • Career Advancement: We prioritize promoting from within, giving you room to grow.

  • Make a Difference: Your work impacts our customers and helps our company thrive.

Your New Role

As a Customer Care Specialist, you’ll be the friendly voice and problem-solver our customers rely on. In this role, you will:

  • Handle Communications: Answer incoming calls, schedule appointments, and address service inquiries professionally.

  • Support Customers: Provide follow-ups to ensure satisfaction and resolve any issues quickly.

  • Stay Organized: Send reminders, track customer needs, and maintain detailed records to keep things running smoothly.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Job requirements

  • A high school diploma or equivalent.

  • Excellent communication skills with a focus on delivering exceptional customer experiences.

  • Basic computer skills for scheduling and recordkeeping.

  • Strong attention to detail and a willingness to collaborate with your team.

  • Prior experience in customer service is helpful but not required.

  • Authorization to work in the United States.

Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

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